PROJECT 03 / 12 Commerce & Marketplaces

One brand. More places to buy. Less channel chaos.•

Nutri Wish was growing beyond a single online store. The challenge was to make the owned shopping experience stronger while bringing structure to an increasingly international marketplace footprint.

ClientNutri Wish
CategoryNutrition
What we connectedShopify & CRO · Amazon (4 markets)
01 / THE ASSIGNMENT

What needed to change.

Nutri Wish sells seeds and everyday wellness ingredients—products people may discover through search, social content or a marketplace listing. The customer journey changes by channel. The brand story cannot afford to change with it.

The remit stretched across a direct-to-consumer website and several selling environments. That creates practical challenges around product information, catalogue consistency, shopping journeys and the day-to-day management of marketplaces in different regions.

Going multichannel is easy to say. Making every channel feel like the same brand is the real job.
02 / THE COMMERCIAL CONTEXT

The problem behind the brief.

A customer may meet the same product on the brand’s website, Amazon in one of four countries, Walmart or a TikTok Shop product card. Those are different shopping environments with different expectations. Building each in isolation multiplies the operational workload and fragments the brand experience.

Shopify and conversion-focused UX, content strategy, four Amazon regions, Walmart operations and TikTok Shop onboarding.

03 / THE WORK

How we tackled it.

01

Build an owned home that can sell

We worked on a Shopify website with conversion-focused UX. The purpose was not simply to display the range, but to help shoppers move from product discovery to a confident choice.

02

Create a social-media direction

We supported the brand’s social strategy so content could work with the commerce journey rather than exist as a separate activity.

03

Bring order to four Amazon markets

Our scope covered Amazon optimisation across the United States, United Kingdom, United Arab Emirates and Australia. The work brought attention to marketplace presence, listings and account execution across regions.

04

Extend the channel mix

We streamlined the Walmart account and supported TikTok Shop onboarding. The project notes record an initial set of orders on TikTok Shop—an early activation milestone, not evidence by itself of sustained scale.

04 / CONNECTING THE DOTS

Why those pieces belong together.

We treated the owned store as the brand’s base, then supported the channels around it. The brief covers conversion-focused Shopify work, social strategy, Amazon account optimisation in the US, UK, UAE and Australia, Walmart streamlining and TikTok Shop onboarding.

In a sentence

Expansion is not just adding more channels. It is carrying the same product truth into each one.

05 / THE OUTCOME

What the project delivered.

The project brought the Shopify store, social strategy and marketplace operations into a more connected channel footprint. The brief documents work in four Amazon markets, Walmart account improvements and TikTok Shop onboarding with initial orders. It does not establish a quantified sales uplift.

06 / PROJECT FOOTPRINT

What sat inside the brief.

Different parts of the assignment had different jobs. Together they made up the project scope.

WORKSTREAM 01

Build an owned home that can sell

We worked on a Shopify website with conversion-focused UX. The purpose was not simply to display the range, but to help shoppers move from product discovery to a confident choice.

WORKSTREAM 02

Create a social-media direction

We supported the brand’s social strategy so content could work with the commerce journey rather than exist as a separate activity.

WORKSTREAM 03

Bring order to four Amazon markets

Our scope covered Amazon optimisation across the United States, United Kingdom, United Arab Emirates and Australia. The work brought attention to marketplace presence, listings and account execution across regions.

WORKSTREAM 04

Extend the channel mix

We streamlined the Walmart account and supported TikTok Shop onboarding. The project notes record an initial set of orders on TikTok Shop—an early activation milestone, not evidence by itself of sustained scale.

NOW, YOUR BRAND

Got a complicated brief?
Good. We like those.

Tell us what's working, what's stuck and what you need to build next. No empty promises. Just a useful first conversation.

Talk to the lab ↗